Our Guarantee

The Best Real Guarantee

100% committed to making you happy!

100% satisfaction guaranteed!

At Best Real Sex Dolls, we realize how important your doll is to you. We also realize the magnitude of investment you make when purchasing a sex doll. We are not satisfied unless you get what you expect from what is advertised on the website. 

Our aim is to sell only the highest quality products while providing you with the highest quality service, so we have created the Best Real Sex Doll Guarantee for your 100% Satisfaction Guarantee to give you the peace of mind and excitement you deserve with a new companion on the way. We want to ensure you know that you are making a purchase from a trusted seller who has your best interest at heart.

 

What is the BRSD Guarantee?

Our guarantee covers every doll or accessory purchased from Best Real Sex Dolls. We commit to fixing any mistake with your order, including defects or any other problems. We will fix the issue at no cost to you or replace your doll at no cost to you. That’s our bottom line… no fine print, no limitations, no BS!

Also, our guarantee is completely automatic. Your doll and/or doll accessory is covered by the BRSD Guarantee as soon as you checkout from our store. No initiation or opt-in process is required, nor is there a minimum order requirement. If you purchased from BRSD you can expect prompt service and rapid refund processes. You’re covered!!

 

How does it work?

If you discover any issues with your doll or that it has been damaged, please report it to us within 24 hours at [email protected]. Include as much detail as possible, including images and videos, so we can resolve your issue as soon as possible.

 

What is NOT covered?

Skin Imperfections or Color: Minor skin imperfections are normal on sex dolls. This is a result of the TPE being injected into the doll molds. Therefore, these should be viewed as features of your doll and not defects. Major skin defects are spotted prior to the doll leaving the factory floor and fixed on site. It is also normal for skin colors to look slightly different on computer monitors than in real life.

Finger and Toe Nails: Finger and toenails on the dolls are often loosened during shipping as only a light amount of nail glue is used on the doll to ensure finger and toenails can be removed, painted, and reattached should you wish to do so. If loose, simply remove and reapply with the TPE-safe nail glue.

Eyelashes: Dolls are packed with a protective eye mask when shipped, to protect the delicate eye area of your doll’s face. If your doll’s lashes become loosened, simply reattach them using the TPE-safe eyelash and nail glue.

Makeup Differences: Each and every doll is custom created just for you. Extreme care is taken to match the doll’s makeup to the website photos. However, each doll is unique and will differ slightly due to the custom work performed on every individual doll. Substantial differences are spotted in quality control before your doll leaves the factory floor. 

User Damage: The BRSD guarantee does not cover any user-generated damage, including suspicious damage deemed to be user-generated. User-generated damage includes damages due to hyperextension of doll limbs, keeping the doll in the sitting position for too long, scratch marks, etc. In these instances, BRSD reserves the right to no longer honor the guarantee.

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SATISFIED CLIENTS

Finally a Hot Babe that’s always there when I need her. Great quality and price – glad I chose Best Real Sex Dolls!

Love my girl from Best Real Sex Dolls! I keep up to date with all the hotties on twitter.. Glad my girlfriend doesn’t mind 🤪